dhx4d link Platform Privacy Notice
This page describes what we collect when you use dhx4d link and how we keep that data protected. We collect personal information only to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or Indonesian banks, and comply with anti-money-laundering law. We do not sell your data to advertisers or marketing firms.
We store your information on encrypted servers. Our servers may sit outside your jurisdiction; by using dhx4d link, you consent to that transfer. We retain your data as long as your account remains active, plus a retention period thereafter as required by law. This privacy notice explains your rights and our obligations under data protection law.
Our services are available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's regulations.
What We Collect on dhx4d link
We collect the following personal data when you register an account on dhx4d link: your name, date of birth, email address, phone number, and national identification number. During account verification, we may request additional documents—such as a copy of your ID, utility bill, or bank statement—to confirm your identity and address. We also collect your payment method details (card, wallet, or bank account) to process deposits and withdrawals.
We collect transaction data automatically: deposit amounts, withdrawal requests, bet history, game activity, IP address, browser type, and device information. We use this data to verify transactions, detect fraud, and comply with regulatory requirements. We do not collect more data than necessary to operate dhx4d link securely and within legal requirements.
How We Use Your Data on dhx4d link
We use your personal data for the following purposes: to verify your identity and comply with anti-money-laundering regulations; to process your deposits and withdrawals; to settle your bets and game results on Liga 1, Piala Indonesia, Piala AFF, live-dealer tables, slots, and esports; to detect and prevent fraud and abuse; to enforce our terms of use; and to respond to your support requests.
We do not use your data for marketing purposes without your explicit consent. We do not send unsolicited promotional emails or messages to your phone. If you opt in to receive notifications about Liga 1 fixtures, Champions League draws, or platform updates, you can unsubscribe at any time through your Account Settings on dhx4d link.
Data Retention and Our Servers on dhx4d link
We retain your personal data while your account is active on dhx4d link. Once you close your account, we retain your data for a further retention period as required by anti-money-laundering and tax law—typically between five and seven years. After that retention window, we delete or anonymize your data unless we are legally required to retain it further.
Our servers may be located outside Indonesia and outside your jurisdiction. By using dhx4d link, you consent to the transfer of your personal data to these locations. We apply the same data protection standards to all servers, regardless of location. Data transfer is conducted via encrypted channels. We do not disclose the specific server locations for security reasons.
Your Rights and Data Subject Requests on dhx4d link
You have the right to access your personal data, correct inaccuracies, request deletion, or restrict processing under applicable data protection law. You may also request a portable copy of your data (a "data portability" request). To exercise these rights, contact our support team through your dhx4d link account or via the email listed in our legal notice
We will respond to your request within thirty days. If we deny your request, we will explain the reason—for example, if your data is subject to legal retention requirements. You have the right to lodge a complaint with your local data protection authority if you believe we have violated data protection law.
Cookies and Tracking on dhx4d link
dhx4d link uses session cookies to keep you logged in and to remember your preferences. We do not use third-party tracking cookies or analytics pixels. We do not track your browsing activity outside our platform. Cookies stored by dhx4d link are encrypted and deleted when you log out.
You can disable cookies in your browser settings, though this may prevent you from using dhx4d link normally. We do not track you across other websites. We do not use your data for behavioral targeting or retargeting ads on social media platforms.
Your data protection summary
- We collect your name, ID, and payment details only to verify your identity and process transactions
- We do not sell your data or use it for marketing without your consent
- We retain data according to legal requirements, typically five to seven years after account closure
- You have the right to access, correct, or delete your data subject to legal restrictions
- We encrypt data in transit and at rest; servers may be located outside Indonesia
Third-Party Processors and Payments
We work with payment processors to handle deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet). These payment processors receive your payment information to complete transactions. We do not store your full card or wallet credentials; payment processors handle that data directly. Each processor has its own privacy policy, which we recommend you review.
We may also work with fraud-detection vendors, identity-verification services, and customer support platforms. These vendors process your data only as instructed by dhx4d link and are bound by confidentiality agreements. We do not authorize them to use your data for their own purposes.
Changes to Our Privacy Policy on dhx4d link
We may update this privacy notice at any time. Material changes are communicated to you by email or through your dhx4d link account dashboard. Your continued use of dhx4d link after an update constitutes acceptance of the updated policy. If you do not agree with a change, you may close your account and request deletion of your data subject to legal retention requirements.
This privacy notice was last updated in the current year and reflects our current data practices. For questions or concerns about our privacy practices, contact our support team through your dhx4d link account or via the contact details in our legal noticeWe aim to respond to all privacy inquiries within five business days.
Privacy and dhx4d link Security Commitment
We take data security seriously on dhx4d link. We encrypt your login credentials and transaction data using industry-standard protocols. We limit access to your personal data to employees who need it for their roles. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.
We comply with anti-money-laundering regulations and other applicable data protection law in the jurisdictions where we operate. We do not knowingly collect data from minors; if we discover minor access, we close the account immediately. Your privacy and security remain our priority as we continue to improve our platform.
If you have questions about our privacy practices on dhx4d link, your rights as a data subject, or how we handle your information, contact our support team. We are transparent about our data practices and welcome your questions. For a formal data subject request or complaint, refer to our legal notice for our formal contact details and dispute resolution process.